Terms of Service

Terms of Service | Tobacco House

Welcome to Tobacco House. These Terms of Service govern your access to and use of our website. By visiting or using this website, you acknowledge that you have read and understood these terms and agree to be bound by them.

1. General

Website Operator: This website is operated under the name Tobacco House, an independently operated online business.

Age Requirement: You must meet the applicable legal age requirements to access this website or purchase any age-restricted products.

Acceptance of Terms: By accessing or using our website, you agree to these Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

2. Account & Security

If you create an account on our website, you agree to provide accurate, complete, and up-to-date information.

You are responsible for maintaining the confidentiality of your account login details and for all activities conducted through your account.

If you suspect any unauthorised access or use of your account, please notify us immediately.

3. Products & Availability

All products and services displayed on our website are subject to availability and applicable legal restrictions.

We reserve the right to update, modify, suspend, or discontinue website content and services where permitted by law.

Product descriptions and images are provided for informational purposes. Actual product appearance or packaging may vary.

4. Ordering & Payment

All transactions must comply with applicable laws and regulations.

Payments must be completed using the payment methods made available on our website.

Unless otherwise stated, prices are displayed in Australian Dollars (AUD).

An order is considered submitted once the required checkout process has been completed. Order acceptance and confirmation are subject to applicable requirements.

Tobacco House reserves the right to review, refuse, or cancel an order where permitted by law.

5. Shipping & Delivery

Shipping and delivery arrangements are subject to our Shipping Policy.

Any estimated delivery timeframes provided on our website are indicative only and may vary depending on location, courier operations, and unforeseen circumstances.

We will make reasonable efforts to communicate relevant delivery information and updates.

6. Returns & Refunds

All refund requests are handled in accordance with our Return & Refund Policy and applicable consumer protection laws.

Certain products may be subject to specific return restrictions under applicable regulations.

Nothing in these Terms limits or excludes any consumer guarantees or rights that cannot legally be excluded.

7. Intellectual Property

All website content, including text, graphics, logos, images, design elements, and other materials, is owned by Tobacco House or its respective licensors, unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or commercially used without prior written permission from the relevant rights holder.

8. Liability & Disclaimer

We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, we do not guarantee that all website content will always be complete, accurate, or uninterrupted.

To the extent permitted by applicable law, Tobacco House is not responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded under applicable law.

9. Changes to Terms

Tobacco House reserves the right to update or revise these Terms of Service from time to time.

Any updates will be published on this page and will take effect from the stated effective date.

Your continued use of the website after changes are published indicates your acceptance of the revised terms, to the extent permitted by law.

10. Governing Law

These Terms of Service are governed by the applicable laws of Australia.

Any disputes arising in connection with these Terms will be handled by the courts with appropriate jurisdiction under applicable Australian law.

11. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us:

Business Name: Tobacco House

Email: [email protected]